Privacy Policy for Markdown to PDF

Introduction

Welcome to Markdown to PDF, a service provided by Toolution ("we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Markdown to PDF conversion service (the "Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Effective Date" of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

Information Collection and Use

We may collect information about you in a variety of ways. The information we may collect via the Service includes:

1. Personal Data

   • What We Collect: Personally identifiable information, such as your name, email address, and contact details that you voluntarily give to us when you register with the Service or when you choose to participate in various activities related to the Service, such as online chat and message boards.
   • Purpose: To create and manage your account, provide customer support, communicate with you about your account or our services, and for other purposes such as sending newsletters or promotional materials if you opt-in.

2. Uploaded Files and Converted Documents

   • What We Collect: Markdown files you upload for conversion and the resulting PDF documents.
   • Purpose: To provide the core functionality of the Service – converting your Markdown files to PDF. We are ISO 27001 certified. Your files are handled securely and are automatically deleted from our servers after a short retention period necessary for ensuring successful download and for troubleshooting, typically within 24 hours, unless a longer period is required for specific support requests initiated by you or for compliance with legal obligations.

3. Usage Details

   • What We Collect: Information about how you use Markdown to PDF, including your interactions, features accessed (e.g., batch processing, API usage), conversion history (metadata, not content, unless for troubleshooting with your consent), and usage frequency.
   • Purpose: To analyze user engagement, improve our services, personalize your experience, and monitor the effectiveness of our Service.

4. Device Information

   • What We Collect: Data regarding the devices you use to access Markdown to PDF, such as device type, operating system, browser type, IP address, and unique device identifiers.
   • Purpose: To optimize our services for different devices, ensure compatibility, for security purposes, and for analytics.

5. Cookies and Tracking Technologies

   • What We Collect: We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Service to help customize the Service and improve your experience. When you access the Service, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Service.
   • Purpose: To enhance the functionality of our services, personalize your experience, remember your preferences, and for analytics.

6. Payment and Billing Information (if applicable for paid services)

   • What We Collect: If you subscribe to our paid plans, we collect information regarding your payment methods, such as credit card number, billing address, and any details required for transaction processing. This information is processed by our third-party payment processors.
   • Purpose: To facilitate billing and payment processing for our services.

Data Storage and Security

We use administrative, technical, and physical security measures to help protect your personal information and uploaded files. The data we collect, including your uploaded files, is stored securely. We implement a variety of security measures, including encryption (such as SSL/TLS for data in transit) and access controls, to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

As mentioned, your uploaded files and converted documents are automatically deleted from our servers after processing and a short retention period.

Information Sharing and Disclosure

We do not sell, trade, rent, or otherwise transfer your personal information or file content to outside parties, except in the following circumstances:

• With Service Providers: We may share your information with trusted third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work (e.g., payment processing, data analytics, email delivery, hosting services, customer service, and marketing assistance).
• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

We do not share the content of your uploaded files or converted documents except as necessary to provide the Service or as required by law.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you would like to exercise any of these rights, please contact us.

Children's Privacy

Our Service is not intended for use by children under the age of 13 (or a higher age threshold where applicable under local law). We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date" at the top of this policy. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Brand Owner: Toolution Email: [Insert Support Email for Toolution/Markdown to PDF, e.g., [email protected] or [email protected]]

By using Markdown to PDF, you consent to our Privacy Policy and agree to its terms. Thank you for trusting us with your information!